Our client, a visionary entrepreneur, sought to support caregivers who devote themselves to assisting loved ones. Initially, they offered quarterly diary planners for record management. However, the lack of a digital platform posed significant challenges, making caregiving inefficient and cumbersome.
Challenges Faced by the Client
- Inefficiencies in Data Entry: Manual updates in physical planners consumed time and effort.
- Limited Accessibility: Caregivers had trouble accessing physical diaries, especially remotely.
- Lack of Timeliness: Delayed updates caused inaccuracies in data tracking.
- Risk of Data Loss: Physical records were prone to loss, damage, or misplacement.
- Difficulty in Tracking Changes: Manually tracking edits led to confusion and missed updates.
- Limited Analysis and Insights: Extracting meaningful insights from manual entries was a challenge.